1 How to request deletion
SasFlow accounts are created by your company (dealership) admin, so deletion goes through them or through us:
- Ask your Dealer Admin — they open Users in SasFlow (web) and deactivate or delete your user. Your login stops working immediately.
- Or email us at info@saskey.in with the subject "SasFlow account deletion", from the email address you sign in with, and your company name. We confirm by email and complete the deletion within 30 days.
To delete only some data (for example a voice note or photo) without deleting your account, ask your Dealer Admin or email us with the subject "SasFlow data deletion".
2 What is deleted
- Your login: name, email, mobile number, password and sign-in sessions.
- Your device push-notification token and app settings.
- Your field-tracking location history (also auto-deleted after 90 days).
- Voice notes you recorded (audio is also auto-deleted after 12 months).
3 What is kept, and for how long
- Business records you created for your company — leads, customers, quotations, bookings, job cards and their notes — belong to the company and stay with it for the life of its subscription, unless the Dealer Admin deletes them. Your name on those records may be kept as "created by" history.
- Encrypted backups — up to 30 days, then overwritten.
- Invoices and records we must keep by law — as long as Indian law requires.
When a company closes its SasFlow subscription, all of its data is deleted 90 days after expiry. See our Privacy Policy.