Sales & Service CRM
SasFlow brings your enquiries, follow-ups, field team, quotations, billing and service into one place — on the web and on every salesperson's phone.
How it flows
One connected flow, so nothing falls between the showroom, the phone and the accounts desk.
Walk-ins, QR forms, WhatsApp, Facebook, Instagram, website, telecalling and OEM DMS — every enquiry in one place.
Auto-assigned by branch and rules, or picked from the Unassigned queue. Managers see who owns what.
Reminders, one-tap call and WhatsApp, voice notes and a clear next-follow-up date on every lead.
Quotation, booking, billing approval and delivery — with payments, receipts and service after the sale.
Features
Switched on module by module, so each team sees only what it needs.
Every enquiry from walk-in to delivery, stage by stage. Drag to move; filter by branch, source, model or salesperson.
Today, overdue and upcoming follow-ups for each salesperson, with app reminders and a morning summary email.
"New lead Ravi 98765 43210 looking for a sofa" — create leads, call or WhatsApp customers and log notes by voice.
WhatsApp, Facebook and Instagram enquiries land in the CRM, routed to the right branch automatically.
Walk-ins scan a QR at the showroom and register themselves. Duplicates are caught before they're created.
Branded PDF quotations, billing requests with manager approval, and a link for customers to fill their own details.
Day start, visits and a day-wise route map for field staff — with checks that catch fake locations.
Workshop and site job cards, complaints with SLAs, service follow-ups and complete customer history.
Sync with Hero Connect DMS, Zoho Books and Zoho Payments — no double entry across systems.
Lead pulse, conversion by source and salesperson, activity logs and targets — each role sees its own scope.
Mobile app
Good morning, Geethu
12
Today
3
Overdue
5
Hot
Ravi Kumar
Call · 11:00
Anitha
Test ride · 2 pm
Suresh
Quotation sent
Fathima
Delivery today
Integrations
Hero Connect DMS
Two-way sync: enquiries in, follow-ups and new leads out.
Zoho Books
Items, contacts, receipts and sales orders.
Zoho Payments
Payment links, POS, self-booking and auto receipts.
WhatsApp Business
Inbox, templates and click-to-WhatsApp leads.
Facebook & Instagram
Lead ads, comments and page posts.
Cloud telephony
Call logs and recordings against the lead.
Security & privacy
We never sell data or use it for advertising. Read the full privacy policy.
Hosted in India
Secure servers in the Mumbai region.
Encrypted in transit
HTTPS everywhere; passwords hashed.
Role-based access
Each person sees only their scope.
Daily backups
Encrypted, 30-day retention.
Yes. Salespeople use the SasFlow app on Android and iPhone — calls, follow-ups, voice commands, field visits and billing requests. Managers can use the web or the app.
Yes. Each branch has its own team, leads, stock and settings, and managers can filter across branches. Group owners can switch between companies from one login.
Very little. The app is in English, Malayalam, Tamil, Kannada and Hindi, voice commands cut typing, and we help set up your stages, sources and products.
Yes. Import from Excel or straight from your OEM DMS — duplicates are matched by mobile number and assigned to the right salesperson.
On secure servers in India, over HTTPS, with daily encrypted backups. Each company's data is isolated and every user sees only their role's scope. We never sell or share your data.
More answers in the help centre.
A 20-minute demo on WhatsApp video or in person. We'll show your pipeline, your stages and your reports.
Bangalore · serving dealers across India